Privacy Policy

At CrowArt, we value your privacy. This policy explains what information we collect when you visit our site (crowart.co) or place an order, how we use it, and how we protect it.

1. Information We Collect

When you place an order or use our site, we may collect:

  • Identity data: Name, email address, phone number

  • Address data: Billing address, shipping address

  • Payment data: Credit card information (processed by payment processors – we do not store it)

  • Usage data: IP address, browser type, visit duration, pages viewed

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Complete payment transactions

  • Provide customer service and support

  • Keep you updated on order status and tracking

  • Improve our site and user experience

  • Comply with legal obligations

3. Who We Share Your Information With

We share your information only in these cases:

  • Shipping carriers (FedEx, UPS): To deliver your order, we share your address.

  • Payment processors (PayPal, Stripe, etc.): To process your payment securely.

  • Legal obligations: If required by court order or law.

We never sell or rent your information to third parties for advertising or marketing purposes.

4. Cookies

Our site uses cookies to improve your experience. Cookies are small text files stored on your browser.

  • Essential cookies: Required for the site to function (e.g., cart).

  • Analytics cookies: Help us understand site traffic (e.g., Google Analytics).

  • Advertising cookies: (if applicable) Help show relevant ads.

You can disable cookies in your browser settings, but some site features may not work properly.

5. Data Security

We use SSL encryption and other security measures to protect your personal data. However, no data transmission over the internet is 100% secure.

6. Data Retention

We keep your order information for as long as necessary to fulfill legal obligations (typically 7 years). Contact and usage data may be kept for shorter periods.

7. Your Rights (CCPA Compliant)

Under California and other state laws, you have the following rights:

  • Right to know: What personal data we collect.

  • Right to delete: Request deletion of your personal data.

  • Right to portability: Move your data to another company.

  • Right to opt-out of sale: We do not sell your data.

To exercise these rights, contact us at info@crowart.co. We will respond within 14 days.

8. Children’s Privacy

Our site is not intended for children under 18. We do not knowingly collect data from children. If you believe a child has sent us data, please let us know.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes take effect immediately upon posting on this page. For material changes, we may notify you by email.

10. Contact Us

If you have any questions or requests regarding this privacy policy:

📧 info@crowart.co
📞 +1 (718) 550 86 26