Shipping Policy
Shipping Policy
Production & Delivery Time
Production: Your order is handcrafted within 2-3 business days.
Delivery: Shipped via FedEx or UPS. Arrives 4-5 business days after production.
Tracking: You will receive a tracking number for every order.
No delivery on public holidays. Expect 1-3 additional business days of delay during holiday periods.
Delivery Destinations & Signature
Continental US (CONUS) – Delivery to all states and postcodes.
Alaska, Hawaii, Puerto Rico, APO/FPO – Delivery available, but additional time/fees may apply. Contact us before ordering.
Signature: Not required for standard orders. May be required for high-value orders ($500+).
Delays, Damage & Address Changes
If your order is delayed: Check your tracking number. If issues persist, email us at info@crowart.co with your order number.
Damaged items: Contact us within 7 days of delivery. Return shipping costs will be covered by us.
Address changes: Cannot be changed after your order has been shipped.
Shipping is completely free. No hidden fees.